Information Collection and Use

Automatically Collected Information
Some information is automatically received and sometimes collected from you when you visit the tantowel.com.au website. We receive and collect the name of the domain and host from which you access the Internet; the Internet protocol (IP) address of the computer you are using; the browser software you use and your operating system; the date and time you access our site; and the Internet address of the web site from which you linked directly to our site. We use this information to monitor the usage of our site and user browsing patterns.

Information Collected Via Cookies
We use cookies to enhance the browsing and shopping experience at tantowel.com.au. Cookies are small files or records that we place on your computer's hard drive to collect information about your activities on the tantowel.com.au site. The cookies transmit this information back to the servers at tantowel.com.au. These servers are, generally speaking, the only computers which are authorized to read such information. The information captured makes it possible for us to speed navigation, keep track of items in your shopping cart and provide you with custom tailored content. Cookie are also used to monitor the total number of visitors and pages viewed.

Information You Submit to tantowel.com.au
tantowel.com.au does not require you to submit any personally identifiable information to browse our site. However, in order to make purchases and to take advantage of other offers on our website we do require you to provide us with some personally identifiable information. We use this information in the following ways.

Making a Purchase
When you make a purchase at tantowel.com.au, you will provide us with all of the following Personal Customer Information: your name, email address, billing address, shipping addresses, and credit card information. We use industry standard e-commerce security technology to protect the Personal Customer Information that you transmit to us when you make your purchase.

Creating a tantowel.com.au Profile
When you make a purchase at tantowel.com.au, you have the opportunity to create a customer profile. Creating a profile is not necessary to complete your purchase, but it will allow you to retrieve your details when you return to our website to make another purchase. You will provide us with the Personal Customer Information described above. When you set up the profile, we ask you to create a password. When you next want to make a purchase, we approve your access by verifying your email address with your password.

How we use and share Personal Customer Information
Occasionally, tantowel.com.au uses Personal Customer Information to market products and services. You can opt-out from these promotions at any time by contacting us directly or following the instructions on the bottom of the promotional email.

Credit card companies
Credit card transactions are handled by a third-party financial institution and their vendors, which receive the credit card number and other personal identifying information only to verify the credit card numbers and process transactions.

Third Parties
tantowel.com.au will never share your Personal Customer Information with any third party.

Law Enforcement Investigations
tantowel.com.au may release Personal Customer Information to Law Enforcement agencies when we believe, in our good judgment, that such release is reasonably necessary to comply with law, enforce or apply the terms of any of our policies or user agreements, or to protect the rights, property, or safety of tantowel.com.au, our users, or others.

Communications from tantowel.com.au
As a customer, you may receive the following communications from the tantowel.com.au

Communications related to Transactions & Profile Maintenance
These communications include without limitation: order confirmations, order update notices, order problem notices and notices regarding material changes to site policies and profile management procedures.

Communications related to tantowel.com.au
We occasionally send promotional emails and other communications to tantowel.com.au customers regarding our products and services. Any tantowel.com.au customer who does not wish to receive such product and service communications can choose to remove his or her contact information from our contact list at any time.

Linking to Third Party Websites
When you click on links and banners on our site that take you to third-party web sites, you will be subject to the third parties' privacy policies. While we support the protection of privacy on the Internet, tantowel.com.au cannot be responsible for the actions of any third-party web sites. We encourage you to read the posted privacy statement of any and every site you visit, whether you are linking from our site or browsing on your own.

Changes to Privacy Policy
This privacy policy was updated on August 12, 2005. tantowel.com.au reserves the right to modify or amend this policy at any time by posting the revised privacy policy on our site. The changes will only affect the information we collect after the effective date of the change to our privacy policy unless we clearly express otherwise.